Who We Are
This Website is operated by Bayside Law Co.
Contact details
Email: info@baysidelawco.com.au
Phone: 0478 139 024
Address: 13/231 Bay Road, Sandringham VIC 3191
Personal Information We Collect Through The Website
We may collect personal information that you provide directly, including:
- Your name
- Email address
- Phone number
- Any information you include in your message or enquiry submitted through the Website
We may also collect information automatically when you use the Website, including:
- Your IP address
- Browser type and version
- Device type and operating system
- Pages you view and actions you take on the Website
- Dates and times of visits
- Referring website addresses (where available)
- Approximate location information (derived from your IP address)
Sensitive Information
We don’t ask for sensitive information through the Website. If you choose to submit sensitive information, you do so at your discretion. If possible, please avoid including sensitive information in website enquiries unless it’s necessary for your request.
How We Collect Personal Information
We collect personal information when you:
- Submit an enquiry or other form through the Website
- Contact us using email links or phone numbers shown on the Website
- Browse the Website, where information is collected through cookies, server logs, and similar technologies
- Interact with embedded content or third-party features displayed on the Website
Why We Collect And Use Personal Information
We collect and use personal information collected through the Website to:
- Respond to enquiries and communicate with you
- Provide information you request
- Maintain and improve the Website, including performance, functionality, and content
- Measure and understand how visitors use the Website (analytics)
- Protect the Website and our systems, including preventing spam, misuse, and security incidents
- Comply with legal obligations where required
Cookies And Similar Technologies
We may use cookies and similar technologies (such as pixels and tags) to support Website functionality and understand Website usage.
Cookies can be:
- Session cookies, which expire when you close your browser, or
- Persistent cookies, which remain for a period of time unless you delete them.
You can control cookies through your browser settings. If you block or delete cookies, some parts of the Website may not work as intended.
Analytics And Tracking
We may use analytics tools to help us understand how visitors use the Website. These tools may collect information such as your IP address, device information, browser details, pages visited, time spent on pages, and interactions.
If we use advertising or conversion measurement tools (for example, to understand whether online activity results in a phone call or enquiry), those tools may involve cookies, pixels, or similar technologies.
You can often opt out of certain analytics and advertising features by adjusting your browser settings and, where available, using opt-out tools offered by the relevant providers.
Forms, Email Delivery, And Spam Protection
If you submit an enquiry through the Website, your message and contact details will be processed so we can receive and respond to you.
We may use spam prevention and security tools to protect the Website and reduce unwanted submissions. These tools may analyse technical information (such as IP address, device or browser signals, and message patterns) to detect spam or malicious activity.
Embedded Content And Third-Party Links
The Website may include embedded content (for example, videos) or links to third-party websites. Embedded content behaves as if you visited the third-party site directly. Those third parties may collect data about you, use cookies, or track your interaction according to their own privacy policies.
We’re not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Disclosure Of Personal Information
We may disclose personal information collected through the Website to third parties who help us operate, maintain, and secure the Website and our communications, including:
- Website hosting providers
- IT support and cybersecurity providers
- Website platform, plugin, and maintenance providers
- Email and form delivery providers
- Analytics providers
- Spam prevention and fraud detection providers
We don’t sell personal information collected through the Website.
We may also disclose personal information where required or authorised by law.
Overseas Disclosure
Some service providers we use may store or process data outside Australia (for example, cloud hosting, analytics, or security services). Where this occurs, we take reasonable steps to use reputable providers and protect information in a manner consistent with Australian privacy expectations.
Security
We take reasonable steps to protect personal information collected through the Website from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps may include access controls, secure configurations, and using reputable service providers.
No method of transmission or storage over the internet is completely secure.
Retention
We keep personal information collected through the Website only for as long as needed for the purposes set out in this policy, including responding to enquiries, maintaining appropriate administrative records, and meeting legal and security requirements. We may retain copies in system backups for a reasonable period.
Access And Correction
You can request access to personal information we hold that was collected through the Website and request correction if you believe it’s inaccurate, out of date, incomplete, irrelevant, or misleading.
To make a request, contact us using the details above. We may need to verify your identity before responding.
Complaints
If you have a concern or complaint about how we’ve handled personal information collected through the Website, please contact us. We’ll aim to respond within a reasonable timeframe.
If you aren’t satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Changes To This Policy
We may update this Website Privacy Policy from time to time. The updated version will be published on the Website and will apply from the effective date shown above.